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KPLC: Kenya Power and Lighting Company

Kenya Power and Lighting Company (KPLC) is a public utility company that provides electricity to customers across Kenya. The company was established in 1922 and has since grown to become one of the largest power utilities in East Africa.

# Services Offered

KPLC offers a variety of services to its customers, including:

- Connection of new electricity supply
- Disconnection and reconnection of electricity supply
- Billing and payment services
- Tariff and pricing information
- Meter reading and management
- Complaints and fault reporting

# Innovative Solutions

KPLC has consistently demonstrated its commitment to innovation. The company has launched several initiatives aimed at improving customer service and promoting energy efficiency. These include:

- The Prepaid System: This system allows customers to purchase electricity tokens in advance, which they can then use to power their homes and businesses. This system has proven to be popular among customers, as it allows them to manage their electricity consumption more effectively.
- The Last Mile Project: This project aims to connect customers in remote areas to the national electricity grid. By extending the grid to these areas, KPLC is helping to improve access to electricity and promote economic development.
- The Energy Saving Campaign: KPLC has launched a campaign aimed at promoting energy efficiency among its customers. The campaign encourages customers to adopt energy-saving practices, such as using energy-efficient lighting and appliances.

# Conclusion

KPLC is a vital institution in Kenya, providing electricity to millions of customers across the country. Through its innovative solutions and commitment to customer service, KPLC is helping to drive economic development and improve the lives of Kenyans.